Terms and Conditions

🎫 1. Tickets & Validity

E‑Tickets (PDF or SMS with QR code) must be printed or shown on your phone when boarding, — no physical tickets issued
Tickets remain the property Gangster Tours, must be kept safe, and presented or surrendered to staff on request
Valid for date and time of tour booked only

Changes to bookings are at Gangster tours discretion,
No refunds after ticket validation or if prices drop — unless Gangster Tours fails to deliver service due to its own control, in which case partial/full refunds may apply.

Child tickets: Not available and not recommended for under 16 years of age, Under 16 years of age at ticket holder's discretion.
Seating not guaranteed, especially on upper deck during busy times.

Must board and alight only at designated stops; routes and stop times may vary due to traffic, weather, or events .
Upper-deck passengers must remain seated while the bus is moving.
Closed-top buses may be used in bad weather. Staff may refuse boarding to individuals whose conduct poses a risk to themselves or others.
No alcohol to be brought onto the vehicle.

Gangster tours is not liable for passenger property loss, except in case of its negligence — liability limited to ticket cost.
Passenger injury or death caused by Gangster tours negligence isn’t excluded.

Use of the Gangster Tours /websites is subject to the same platform terms — must follow acceptable use policies and respect intellectual property.
Gangster tours disclaims liability for platform interruptions, errors, or link issues, except in cases like death or personal injury from its own negligence.
Content you upload (e.g., reviews/photos) may be used by Gangster tours for promotion, though individual images featuring people won’t be used without consent .

Terms governed by England & Wales law, with English courts holding jurisdiction for disputes
Gangster Tours is the trading name of Underworld Tours Ltd
"The Naughty Bus" is the registered trade mark of Underworld Tours Ltd